Shipping & Payment Information

Thank you for shopping with Apricot Lane! We want your shopping experience to be simple and convenient. Below you’ll find information about our shipping, order processing, returns, and payment options.

Shipping

Where We Ship

We currently ship orders within the United States, including Alaska and Hawaii, unless otherwise noted at checkout.

International shipping: International shipping is [available/not currently available]. If international shipping is available, shipping costs, delivery times, duties, customs fees, and taxes may vary depending on the destination and are the responsibility of the customer unless otherwise stated.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on the shipping method, destination, and size or weight of your order.

From time to time, we may offer free shipping promotions. Any applicable promotional shipping offer will be clearly stated on our website.

Order Processing

Orders are generally processed within [1–3 business days] after payment is received.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During holidays, sales, new product launches, or other periods of high order volume, processing may take longer than usual.

Delivery Times

Once your order has shipped, delivery times depend on the shipping method selected at checkout and the destination.

Estimated delivery times are provided as a guide and are not guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside our control may affect delivery times.

You will receive tracking information when your order ships, when tracking is available.

Lost, Delayed, or Damaged Packages

Please make sure your shipping address is correct before completing your order.

If your tracking information indicates that your package was delivered but you cannot locate it, please check around your delivery location and with household members or neighbors. You may also contact the shipping carrier directly.

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at [email address] as soon as possible so we can help determine the appropriate next steps.

For damaged packages, please keep the original packaging and take photographs of the damaged item and packaging, as they may be requested.

Apricot Lane is not responsible for packages delivered to an incorrect address provided by the customer.

Returns & Exchanges

We want you to love your purchase. If you need to return or exchange an item, please review our Return & Exchange Policy for eligibility requirements and instructions.

Items may need to be returned within [7 days] of purchase and may be required to be unworn, unused, and in original condition with tags attached.

Some items may be final sale and not eligible for return or exchange.

For questions about a return or exchange, please contact us before sending an item back.

Payment Methods

We currently accept the payment methods displayed at checkout, which may include:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• Other payment methods displayed at checkout

Payment options may vary depending on your device, location, order, or other checkout requirements.

Payment Requirements

Payment must be successfully authorized before your order can be processed and shipped.

By placing an order, you confirm that the payment and billing information you provide is accurate and that you are authorized to use the selected payment method.

If your payment cannot be authorized or is declined, your order may not be processed until a valid payment method is provided.

When Will I Be Charged?

Your payment may be authorized when you place your order. The timing of the final charge may depend on the payment method and payment provider.

If an order is canceled or a refund is issued, the timing of the refund may depend on your financial institution or payment provider.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at ofallon@apricotlaneusa.com.

We cannot guarantee that changes or cancellations can be made after an order has entered processing or been shipped.

Contact Us

If you have questions about shipping, payments, an order, or delivery, please contact us:

Apricot Lane Boutique

Ofallon@apricotlaneusa.com

Phone: 636-265-0158
Address: 3028 Winghaven Blvd. O'Fallon, MO 63368Hours: 10am - 7pm M-F

11am - 6pm Sunday

We’re happy to help!