Return & Exchange Policy

At Apricot Lane, we want you to be happy with your purchase. If something isn’t quite right, we’re happy to help with an eligible return or exchange.

Returns

We accept eligible returns within 7 days of the original purchase date.

To be eligible for a return, items must:

• Be unworn and unused.
• Be in their original condition.
• Have original tags attached, when applicable.
• Be returned with proof of purchase or order information.
• Not show signs of wear, washing, damage, alterations, or use.

Items that do not meet these requirements may not be eligible for a return or refund.

Refunds

Once we receive and inspect your returned item, we will notify you whether your return has been approved.

Approved refunds will be issued to the original payment method. Please allow your financial institution or payment provider additional time to process the refund and post it to your account.

Original shipping charges are [non-refundable/refundable], except where required by applicable law or when an item was received damaged or incorrectly.

Exchanges

If you would like to exchange an eligible item for a different size, color, or item, please contact us at ofallon@apricotlaneusa.com.

Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund or another available option.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery at ofallon@apricotlaneusa.com.

Please include:

• Your order number or proof of purchase.
• A description of the issue.
• Photos of the item and packaging, when applicable.

We will review the issue and work with you to determine an appropriate resolution, which may include a replacement, exchange, refund, or other remedy as appropriate.

Non-Returnable Items

Certain items may not be eligible for return or exchange, including:

• Final sale items.
• Gift cards.
• Items marked as non-returnable at the time of purchase.
• Items that have been worn, washed, altered, damaged, or otherwise used.
• Clearance items.

Any return restrictions will be communicated on the product page, at checkout, or at the time of purchase when applicable.

Sale and Promotional Items

Items purchased during a sale or promotional event are subject to the return terms stated at the time of purchase.

Items identified as FINAL SALE are not eligible for return or exchange unless otherwise required by applicable law.

Return Shipping

For standard returns, the customer is responsible for return shipping costs unless otherwise stated.

If an item is defective, damaged, incorrect, or otherwise qualifies for a return at our expense, please contact us before shipping the item back so we can provide instructions.

In-Store Purchases

For purchases made at an Apricot Lane retail location, please follow the return policy provided by that individual store. Return policies may vary by location.

Please contact the store where the purchase was made for assistance with an in-store return or exchange.

How to Start a Return

To request a return or exchange, please contact us at:

Email: ofallon@apricotlaneusa.com

636-265-0158

Please include your name, order number, the item(s) you would like to return or exchange, and the reason for the request.

Do not send merchandise back without following the return instructions provided by Apricot Lane.

Contact Us

If you have questions about our Return & Exchange Policy, please contact us:

Apricot LaneEmail: ofallon@apricotlaneusa.com ]Phone: 636-265-0158 Address: 3028 Winghaven Blvd. O'fallon, MO 63368

Hours: M-F 10am - 7pm & Sundays 11am - 6pm

We’re happy to help make your return or exchange as easy as possible.